Efma articles


Efma feature
Voting opens for 2017 Efma-Accenture Innovation Awards
19 September 2017
Industry prepares to recognise the most innovative retail financial services projects across the world.


Efma feature
How AI can improve efficiency and customer experience
19 September 2017
AI has huge potential for financial services firms, but also presents a number of challenges. Success requires an innovative approach to business.


Efma feature
Insurance industry faces digital disruption on all fronts
13 September 2017
The 2017 World Insurance Report (WIR), released today by Capgemini and Efma, finds that a wave of new digital technology is confronting most insurance…


Efma feature
Efma learning expedition heads to Toronto
30 August 2017
Canada’s innovative financial industry will be in the spotlight as Efma’s learning expedition heads to Toronto on 25-28 September.


Banker's view
The whats, whys and hows of successful digitization in Latin America
29 August 2017
Gabriela Galindo of Citibanamex and Danny Weber of Anzen Digital address the challenges and opportunities of implementing a digital culture in the emerging…


News
Morgan Stanley launches a multicultural innovation lab
23 August 2017
Morgan Stanley announced the launch of the Multicultural Innovation Lab, an accelerator program for technology and technology-enabled start-ups in the…


Banker's view
Creating a customer experience for the connected world
31 July 2017
PNB Savings Bank is implementing digital technologies, expanded branch networks and innovative products to help give customers across the Philippines…


Banker's view
The secret to digital success in Russia
26 July 2017
Max Yanpolsky, senior vice president for Business Development and Digital at Otkritie Bank, tells Efma how Russia’s fourth largest bank has become…


News
CaixaBank to set up a commerce and payment methods innovation hub
18 July 2017
The Payment Innovation Hub for commerce and payment methods, backed by partners CaixaBank, Global Payments Inc., Samsung, Visa and Arval, will be based…


News
Chinese banks collaborate with tech giants to support innovation
17 July 2017
Agricultural Bank of China and Bank of China aiming to harness the cloud, big data and artificial intelligence.

Efma articles


Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.