Each member institution has an Efma delegate who plays a very important part in the association's activities. The delegates are kept informed on all Efma initiatives and are responsible for passing this information on to their colleagues. For instance, they receive all survey reports and all offers of free member services.
Efma's direct relations with the financial institutions that make up its membership are based on a network of contacts, composed of people holding positions of responsibility within each member institution. In most cases they are business line managers (distribution, products, market, marketing, risk, etc.) or people reporting directly to them. These close contacts within each member institution form a network that shapes and nurtures the Association's activities, while serving as a focal point for the distribution of the Association's services.
The speakers who have addressed an Efma event and the authors who have contributed to the magazine are an active part of the community of people close to Efma.