1st online session - 29 September 2015
“Customer In” Digital Transformation: Banks can no longer have one-size-fits-all approach and lengthy product roll-out periods amidst rapidly changing business conditions. What banks need to do to have products and services what the customers want, how they want and when they want?
2nd online session - 13 October 2015
Defining the New Core: To keep pace with the fast changing digital revolution, renewing core banking systems is just one part of a complex ecosystem. The approach has to be more comprehensive - the value of Customer In capabilities has to be abstracted out of individual systems to a common layer - the Digital Engagement layer - built on best practice processes. Digital Engagement is the new core. Are you re-thinking your core strategy?
3rd online session - 10 November 2015
Your path to Digital Banking: Outdated systems are major obstacles in banks’ quests to be agile and streamlined. Banks hesitate to take up transformation because of the uncertain business case, and high risk involved. Do you have a comprehensive approach to take the complexity out of technology and focus on enabling quick wins? Where should you start; what should you do next?