Contact information

Hector Abrego
Deputy CEO of Channels Innovation & Development
Grupo Financiero Banorte


Since joining Banorte in 1993, Hector has undertaken roles in retail banking operations and products development. He has been Channels Innovation Director and is currently leading the omni-channel transformation of Banorte - branch, call center, mobile, web and self-service. He has been an agent of change and has a passion for innovative design, centered on customer needs and behaviours, that integrates technology, processes and people.

Contribution to Efma:

Hector spoke/will speak at the following event:


Distribution Summit
26 April 2017